Policies & FAQ
Booking & Retainer
Your retainer locks in your date and ensures I’m fully focused on your wedding. Once your retainer is recieved, your date is exclusively yours — no double bookings, no stress.
Cancellations
If your event is canceled the retainer and payments are non-refundable. Additional payments may be credited toward a rescheduled date or future services at our discretion.
Once your date is booked, it is exclusively reserved, and no other reservations will be accepted. For this reason, retainers are non-refundable, even if the event is canceled or rescheduled.
Rescheduling / Postponement
Life happens! If you reschedule, we’ll move your date as long as a new one is available. If no new date is confirmed, the retainer is treated as a cancellation. This keeps the booking process fair and clear for both of us.
File Storage & Responsibility
You’ll receive a secure online gallery. Download and back up your files early to ensure you have them forever. Optional prints, albums, and wall art are available.
Limitation of Liability
We bring backup equipment and have trusted support. In rare emergencies, your day is fully covered. Our liability is limited to services promised in your contract, giving you peace of mind.
Payments & Delivery
Full payment is required before your photos or videos are delivered. This ensures your booking is secure and lets us provide your final gallery promptly. Previews or final content will be shared once the balance is paid in full.
Creative Rights & Editing
We maintain full creative control over all photos and videos to deliver consistent, high-quality work. I carefully select and edit each image, so RAW or unedited files are not delivered. Clients agree not to alter delivered content in ways that affect the final look.
Usage & Copyright
We retain copyright to all images and videos, while you receive a personal-use license to print, share, and enjoy your memories freely. Content may also be used in my portfolio, marketing, and promotional materials, helping me showcase my work while protecting your privacy.
Delivery Timeline
Weddings: 10–13 weeks
Regular sessions: 2–4 weeks
We stick to these timelines as closely as possible. Times may vary slightly depending on project scope or workload, but we always keep you updated along the way.
Client Responsibilities
To help your day run smoothly: provide necessary info (timeline, location details, contact info), and arrange meals if the coverage exceeds 8 hours. This ensures your memories are captured flawlessly.